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Maximize Employee Retention and Holiday Profits with a PEO

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Let Integrity Employee Leasing Handle the HR Headache 

The weather has started to cool across the nation, heralding the arrival of fall and the beginning of the holiday season. Traditionally, these months bring a windfall to hospitality industry businesses as consumers gear up for seasonal spending on hotels, food and beverages, recreation and travel. According to a recent Gallup poll, consumer spending consistently hits its highest annual point during the month of December, a pattern that has held for the past four years.

This year will likely take a much different path. Due to the global pandemic, economists are predicting consumers will remain cautious while knocking out their 2020 holiday shopping lists. Businesses such as hotels or restaurants, who rely on tourism to generate income, may be in for a rough season. Conservative spending decisions will particularly impact the hospitality industry. At the same time, it can be hard to retain good employees during the holiday months when sick days, family emergencies and burnout strike often, and without warning.

The pressure is on for small and midsize businesses who need to maximize their profits to remain financially solvent during these difficult circumstances. A part of that strategy includes keeping overheard costs low, ensuring your company is operating like a lean, well-oiled machine. You need to count on your employees to deliver an excellent customer experience.

For companies in the hospitality industry, employee turnover rates often exceed 70%. With employees coming and going constantly, how can you ensure a consistent, exceptional experience for your customers? It can be costly to find, hire and train new talent, not to mention enticing and incentivizing that same employee to stay past the seasonal boom.

Keeping your current employees satisfied can have a direct impact on your bottom line. That’s because human resources services can help your business run better. Done right, it can drastically reduce attrition, improve employee satisfaction and increase retention rates.

At a time like this, partnering with a professional employer organization (PEO) like Integrity Employee Leasing can make all the difference. PEOs like Integrity Employee Leasing are designed to help small to mid-sized businesses thrive when the going gets tough.

Integrity Employee Leasing has both the practical knowledge and long-term experience to tackle running a team – and all the paperwork and problem-solving that occurs along the way. Since 2004, Integrity Employee Leasing has proactively provided its clients with comprehensive human resources services, such as federal and state reporting, payroll processing and insurance administration.

The strength in this approach comes from treating the PEO like an extension of your own business. As your valued partner, Integrity Employee Leasing can handle time-consuming HR functions that would otherwise take your time and attention away from crafting the perfect customer experience.

This approach delivers results. Satisfied clients have appreciated the practical assistance with performance reviews, disciplinary issues and even termination of employment. Integrity Employee Leasing has worked with its clients to determine which policies and benefits best fit their team, then ensured compliance with all local, state and federal employment laws. This includes new hire reporting, Bureau of Labor statistics and EEO-1 reporting to the state and federal authorities for all clients.

Integrity Employee Leasing takes its commitment to support its clients seriously. In September 2020, the Department of Business and Professional Regulations sent out an industry bulletin to hotels regarding human trafficking. It announced an addition to the Florida statutes regulating public lodging establishments. The new section requires annual awareness training about human trafficking for any employees who perform housekeeping duties or who work at the reception area where guests check in and out.

But even months before that, Integrity Employee Leasing’s Executive Vice President Edie Long was working to get up to speed on the new regulations coming down the pike. And once the notice came down, she sprang into action immediately. “I reached out to all of our hotels making sure they were aware of the mandatory training. We created a procedural policy for our clients, provided a training site for staff, printed and mailed the mandatory signage to be posted, and created addendums for employee handbooks,” she explained. “Also, I set up a special training code within our time-tracking software that allows managers to log their employee’s training time and pull a monthly report to track when their renewal training is due.”

Beyond simple reporting, rules, regulations and retention, there’s state and unemployment insurance to consider. Integrity Employee Leasing’s trained HR specialists can handle time-consuming claims, whether that requires response of claims, appeal processing, statement monitoring, in-depth benefit charges and annual claim activity reports.

If you choose to partner with Integrity Employee Leasing, you can also receive employee benefit administration support at no additional cost to you. Integrity Employee Leasing works directly with licensed agents to prepare benefits that fit the needs of their client’s employees, from major medical, dental and disability coverage, to life insurance and more.

Integrity Employee Leasing also offers a multi-client 401(k), so employers have the option to offer a retirement plan to their employees. Integrity’s clients can choose to participate in this sponsored 401(k) plan at a greatly reduced price, as compared to a standalone plan. Meanwhile, Integrity Employee Leasing handles the headaches associated with these plans, such as year-end health testing and the mandatory federal reporting that keeps asset contributions ERISA-compliant.

Finally, an ounce of prevention is worth a pound of cure when it comes to the wellbeing of your employees. Early detection and assistance of minor issues can help prevent serious problems. Integrity Employee Leasing offers an employee assistance program, which is complimentary for clients, their employees and family members. It addresses:

  • Alcohol and drug abuse
  • Parenting problems
  • Marital and family relationships
  • Interpersonal problems on the job
  • Stress
  • Work-related problems
  • Bereavement and loss
  • Domestic abuse
  • Depression

Put a proactive partnership with Integrity Employee Leasing to work for your bottom line. Learn more about how Integrity can help you retain your valued employees, provide benefits and improve retention during the holiday shopping season ahead. Visit Integrity Employee Leasing’s website at, or call us (941) 625-0623 to explore your options.

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